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New Tenant Information

Transwestern, your property manager, will be happy to assist you in any way we can to see that you will have a smooth transition.  We hope the following information will answer some questions you may have.

  • Move-In Date:  Please inform your property manager listed in the Key Personnel section for Transwestern, at (818) 990-6181 of your anticipated move-in date and time.
  • All emergency maintenance requests need to be directed to Healthcare Property Services at (888) 774-2446.  They provide 24-hour service, 7 days a week.
  • For Non-Emergency maintenance requests, please register and utilize the website at (opens in a new window) or call Healthcare Property Services at (888) 774-2446.
  • Rent checks should be made payable to Encino Medical Plaza and forwarded to the following address:

    Healthpeak Properties, Inc
    P.O. Box 741047
    Los Angeles, CA 90074-1047

  • Please contact AT&T at (877) 219-3898
  • Janitorial Services:  Please talk with your Property Manager about qualified cleaning contractors in the building if you are responsible for cleaning your suite.
  • Tenant Profile: In an effort to set up your file with the most current information, please complete the Tenant Contact Form and return to Property Management.  Please update this information when necessary.
  • Building Signage: Please complete the Signage Request Form to request signage information and information for the tenant directory. Please complete and return to Property Management. If you have any questions related to the same, don't hesitate to contact your property manager at the number listed above.
  • Low Voltage Wiring:  If you are having telephone or data wiring installed in your suite, you will typically need a permit.
  • Keys: Please inform your property manager as to how many keys you will require at the number listed above.

Finally, it is necessary for our office to have a current Certificate of Insurance on file for each tenant, evidencing liability and personal injury coverage. The limits should be in accordance with your lease documents.  Please contact your insurance carrier and have them forward a copy to our office as soon as it becomes available.

Any information we are requesting to be returned to this office via email should be sent to the attention of your property manager.

Once again, we look forward to working with you and if we can be of any assistance, please don't hesitate to contact this office.

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